Microsoft Solutions
Mob: +254 721 130 397, +254 780 342 333 | Email: info@learnovate.co.ke

As a Microsoft Partner, we deliver solutions with Dynamics 365 and Power Platform to enable customer growth in their various areas of operations.

Understanding the Line of Business:

Businesses are immensely competing on customer experience, and, whether they know it or not, businesses need help implementing Microsoft Dynamics 365 to outpace competitors in their markets.

Dynamics 365 can improve every way a business has an impact on its customers with flexible, cloud-based solutions for Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM).

 

Why Microsoft Business Applications?

Leverage market-leading cloud platform

Join thousands of other partners on an industry-leading platform that offers unified, customizable, and intelligent business applications and IP that span across industries.

Accelerate your business growth

Build your practice with competencies. Easily expand your practice through connected, unified, and intelligent workloads.

Reach more customers

Grow and expand your practice with access to Microsoft’s channels, partner ecosystem, go-to-market support, co-sell opportunities, and Microsoft AppSource.

 

1. Power Platform

We provision solutions that help the customers meet the challenges of change with data analytics, process automation, virtual agent creation, and solution building.

i. Rapidly Build Apps

Power Apps can digitize anything from productivity enhancements to complex, unique line of business processes. From citizen developers to professional developers to IT, Power Apps enables everyone to modernize and innovate faster to eliminate inefficiencies and solve challenges across any part of the business.

ii. Discover business insights

Discover Business Insights allows organizations to drive a data culture with insights from the boardroom to the shop floor. Power BI seamlessly bridges data and decision making with intelligent, easy to understand reports. Customers can visualize, secure, and enrich huge data volumes, enable faster and easier access to data, and build intelligence into every process with a unified, self-service, and enterprise-scale platform.

iii. Automate business processes

Using Power Automate for end-to-end intelligent automation in automating business processes enables customers to optimize their business by turning legacy, on-premises processes into cloud-first solutions using Power Automate. This low-code automation approach is easy for anyone to use, helping boost productivity, reduce redundancy, and scale securely. Each month, 350,000 organizations around the globe use Power Automate to launch millions of processes.

 

2. Dynamics 365

We help our customers achieve digital transformation with intelligent business applications for greater efficiency and outcomes.

i. Activate digital selling

By 2023, the business applications market is estimated to grow to $194 billion. As buyers demand speed, convenience, and flexibility, businesses are leveraging technology to transform selling and stay competitive. B2B sellers used to spend 46% of their time either in person or on site with a customer. With COVID-19 limiting face-to-face interactions, the traditional way of buying has been upended – replaced almost entirely by digital and remote experiences. These dramatic changes are expected to become permanent as buyers have become accustomed to and even prefer digital experiences over traditional experiences. At the same time, B2C is seeing increased online traffic, exposure in new target markets, and an increased demand for digital transformation.

As a recognized leader in CRM and sales force automation, Microsoft helps organizations activate digital selling to better understand and stay connected to customers, cement relationships, adapt to rapid changes, all while maximizing productivity and realizing cost efficiencies.

ii. Enable always-on service

By 2023, the business applications market is estimated to grow to $194 billion. As customers demand faster response times, higher quality products, and exceptional customer service and relationships, businesses are leveraging technology to transform their operations and to help them stay competitive. The recent global pandemic has increased demand for front-line workers to collaborate remotely and redistributed the customer journey in nearly every industry.

As a recognized leader in CRM and customer engagement, Microsoft helps organizations leverage built-in intelligence, automation, and mixed reality to ensure teams are properly resourced to provide real-time support, especially as organizations continue to adapt to a new way of responding to service-related inquiries, from anywhere, at any time.

iii. Build a resilient supply chain

Major shocks to supply and demand during the pandemic have exposed the vulnerabilities of the global supply chain. Organizations are looking for trusted advisors to help them navigate the combination of massive growth in digital commerce and need for improved technology to predict supply chain disruptions and successfully overcome them.

Dynamics 365 helps organizations create a digital supply chain to gain end to end visibility, perform advanced analysis, collaborate with internal and external stakeholders, and automate response to proactively overcome disruptions.

iv. Optimize financial and operating models

The way we do business has fundamentally changed. New business models are disrupting the way companies sell products and services, blurring industry lines and transforming customer experiences. Dynamics 365 can help you optimize financial and operating models to create a resilient organization that thrives even in the face of impending disruption. Improve financial dexterity, operational proficiency, and project-centric services success by making timely decisions using comprehensive, real-time reporting, embedded analytics, and AI-driven insights.

As a Microsoft Business Applications partner, we have footprint in manufacturing, professional services, financial services, healthcare and retail with the Optimize Operations and Operating Models sales play. Our selling assets and go-to-market support enable you, our customer to optimize business models to improve operational proficiency and financial dexterity.

v. Personalize customer experience

Personalize Customer Experience is the complete marketing solution that helps businesses proactively engage customers at every step of the journey. With a 360-degree view of customers and AI-powered insights, it’s easier to understand, connect, and personalize every interaction, in real time. Organizations can drive customer-led experiences from awareness to purchase that feel human and real; bring together advertising and marketing to win more hearts and minds in an omnichannel world, while lowering the cost of acquisition and building trust; and ensure full control of customer data to protect brand reputation with unmatched data governance and privacy.

By adding skills and services in Dynamics 365 Marketing, Customer Insights, Customer Voice, and Commerce, clients have a unique opportunity to grow their businesses by understanding, reaching, and engaging their customers like never before through a Personalize Customer Experience practice.

vi. Connected commerce

By 2023, the Commerce cloud market is estimated to be $11.6 billion, with corresponding partner services representing a $34.7 billion opportunity. Business across the globe have been challenged to adapt to rapidly changing customer needs and demand accelerated by the pandemic. Both consumer and business-to-business organizations are embracing digital transformation on a massive scale to compete and thrive in a complex retail and commerce environment.

Dynamics 365 solutions enable retailers and consumer goods organizations to combine the best of digital and in-store to deliver personal, seamless, and differentiated customer experiences. Streamline business processes, turn data into insights, and take advantage of dynamic, agile systems that adapt to customer needs on a proven and secure data platform.

As a Microsoft Business Applications partner, we expand our Dynamics practice by adding services in Commerce, e-commerce, B2B Commerce, Fraud Protection, and Connected Spaces to support end-to-end customer needs.

 

3. Business Applications for small and medium-sized businesses (SMB’s)

We have solutions that can help SMB’s implement the solutions they need to streamline their operations and grow.

With Dynamics 365, you can deliver innovative solutions to solve real-world SMB challenges—on an intelligent platform that helps you grow.

Improve business operations – Help your customers automate their line-of-business operations to run their SMBs more proactively with Microsoft Business Central.

Drive business growth - Use Dynamics 365 Sales Professional to improve performance with a single view of customers—all within Office 365.

Deliver innovative solutions – With Microsoft Power Apps, increase agility by rapidly building low-code apps that modernize processes and solve tough customer challenges.

Additionally as Microsoft’s partner we are able to provide the following solutions for SMB’s

 

i. Business Central training

Learn how to connect financial sales, services, and operations to improve your customers’ business results.

ii. Sales Professional training

See how you can help your customers generate leads, create opportunities, and streamline sales processes.

iii. Power Apps training

Build low-code apps that help your customers—and get the tools you need to do it with confidence.

Accreditations

 

Contact Information

Eco Bank Towers, 4th Floor Muindi Mbingu Street
P. O. Box 21857 - 00100 Nairobi

Mob: +254 780 342 333, +254 202 246145, 2246154 

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