Being a patient can be a lot of work. Scheduling appointments, completing paperwork, submitting claims, paying bills—they’re all part of the interaction with a healthcare organization. And when they don’t run smoothly, they can distract the patient and organization from focusing on what matters most: quality of care.

That’s why today’s most innovative healthcare organizations are turning to AI-powered automation to help them redefine patient experiences, enable personalized solutions that improve interactions, free up contact center agents, and streamline healthcare processes and information flow.

Healthcare payers and providers are using AI-powered automation to:

• Improve engagement and drive better patient experiences
• Free agents from tedious tasks to focus on patient support
• Drive process improvements for a patient-centric focus